Graduate Management Trainee – OPEX (Warehouse)
Job ID:
AV-284304
Location:
Nairobi, Kenya
Business Area:
Warehousing Logistics
Job Type:
Full-Time | Temporary (Fixed-Term Contract)
Application Deadline:
10 April 2025
Reports To:
Site Development Manager – East Africa
About DHL
Deutsche Post DHL Group is the world’s leading logistics and mail company, operating in over 220 countries and territories. We are Europe’s largest postal service, the global leader in contract logistics and international express delivery, and a key player in freight forwarding.
At DHL Supply Chain Kenya, we are committed to quality, sustainability, and empowering people. Our mission is to connect people and improve lives through the power of global trade.
Position Overview
The Graduate Management Trainee (GMT) program is designed to offer recent graduates hands-on experience in warehouse operations and operational excellence. Trainees will rotate across various departments within the operations division to develop a deep understanding of systems, processes, and performance improvement programs.
Trainees will support Operational Excellence initiatives, including:
- Health & Safety
- Environment & Sustainability
- Quality & Regulatory Assurance
- Project Delivery
- Continuous Improvement
- Accelerated Digitalization
Key Responsibilities
General Accountabilities
- Understand and adhere to clients’ service requirements.
- Utilize standardized operational tools and processes.
- Collect, record, and report non-conformities related to customer merchandise.
- Work across designated operational areas as per management needs.
- Follow all operating procedures and safety protocols.
- Support project implementation involving standardization, environment, digitalization, and continuous improvement.
- Conduct best practice research and contribute to team development and training.
- Foster effective communication across departments.
- Support safety, quality, and environmental initiatives.
Local Accountabilities
- Ensure proper handling and safe use of assigned equipment (e.g., laptops, desktops).
- Contribute to development and delivery of innovative solutions.
- Promote accident-free work culture and ensure timely issue escalation.
- Align resources and coordinate efforts to meet objectives.
- Champion customer service and understand client expectations.
- Demonstrate a positive work ethic and clear communication.
- Inspire team members and seek feedback for self-improvement.
- Take personal responsibility for professional development.
- Execute assigned tasks in alignment with KPIs.
- Maintain courteous and professional customer interactions.
Core Competencies
- Integrity, respect, and professionalism.
- Strong commitment to customer service and safety.
- Goal-oriented with willingness to assume added responsibilities.
- Proactive in identifying and implementing process improvements.
- High energy, enthusiasm, and motivation.
- Strong interpersonal and communication skills.
- Ability to influence and engage with stakeholders at all levels.
Qualifications and Skills
- Bachelor’s degree or diploma in a business-related field.
- Demonstrated leadership and people management abilities.
- Excellent planning, organizing, and analytical skills.
- Strong problem-solving capabilities with a focus on continuous improvement.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Fluency in English and Kiswahili (both spoken and written).
Additional Information
- Job ID: AV-284304
- Location: Nairobi, Kenya
- Contract Type: Fixed-Term
- Recruiter: Andrew Ogare
How to Apply
Apply through the DHL Job Watch platform using the following link:
👉
DHL Careers Portal
Explore more opportunities at DHL:
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DHL Job Watch
DHL is an equal opportunity employer.
Join the global leader in logistics and be part of something bigger.
Apply Here